At Less and Romance, we want you to enjoy your sleep as much as we do. If your order isn’t quite right whether it’s the fit, feel, or style, we’re here to help. You can return any unused sleep masks and pillowcases within 100 days, and all other Less and Romance products within 30 days of receiving your order.

Your rest is our priority, and we’ll do our best to make things right.

Registration & Inspection
Less and Romance uses a Self-Service Return Portal. Buyers must provide a valid return reason and clear supporting evidence when registering a return. All returned items are inspected within 5–7 days of receipt, and customers will be notified of the outcome via email.

Costs & Shipping
Customers are responsible for return shipping costs unless the return is due to our error (incorrect, defective, or damaged items). Original shipping fees are non-refundable. Items must be returned complete and in original condition to avoid denial. Customs-related delays are beyond our control and are not valid grounds for a return. Bundled items must be returned in full and cannot be returned individually.

Exchanges
Exchange requests must be submitted within 14 days of delivery. Items must be returned complete and in original condition. Once inspected and approved, store credit will be issued via email to place a new order. Direct item-for-item exchanges are not offered.

Denials & Acceptance
Less and Romance reserves the right to refuse any return that does not comply with this policy, including items that are used, incomplete, outside the return window, or sent to an unauthorized address. Denied returns may be sent back to the original sender at the customer’s expense. By placing an order with Less and Romance, customers acknowledge and agree to this Return Policy.